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05-27-2014, 09:39 AM | #5 | |||||||||
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رد: Q & A organization business and management
Question 11: Discuss the flowchart of social responsibility decisionmaking. Question 12: Discuss three approaches to meeting social obligations. Question 13: How can social responsibility activities be part of organizational planning? Question 14: How are social responsibility policies converted to action? Question 15: Are social responsibility activities and organizing related? Question 16: Are social responsibility activities and influencing related? Question 17: In what areas should corporate social responsibility activities be measured? Question 18: What is a social audit? Question 19: What can society do to help business meet social obligations? Question 20: What is ethics? Question 21: How can ethics enhance corporate health? Question 22: What is a code of ethics? Question 23: How can managers create an ethical workplace? @@@@@@@@@@@@@@@@@@@@@@@ Answers of STUDY QUESTIONS Answer 11: Your answer should be similar to the follow:
The flowchart has a series of questions responding the action being taken or not taken and considerations for the answers. Managers can use it as a general guideline for making social responsibility decisions that enhance the social responsiveness of their organizations. Answer 12: Your answer should be similar to the follow: These approaches by Sethi entail behavior that reflects different degrees toward performing social obligations. The three approaches center around to what degree a business defines its social responsibility. While businesses using any of the three approaches see business as having economic purposes, each views societal goals in a different manner. For a business adhering to the social obligation approach, economic purposes take priority. Social obligation is limited to only legislated minimum. In contrast, for a business adhering to the social responsibility approach, societal goals are moved up in their priority to the point where the business will accept and strive to fulfill extra legal societal responsibilities. Such a business will not, however, sacrifice its economic interests for societal goals. Finally, the social responsiveness approach characterizes a business that accepts societal goals as part of its operations and sacrifices its economic interests in actively working to overcome social problems or to prevent their appearance. Answer 13: Your answer should be similar to the follow: Planning social responsibility activities involves determining how the organization will get where it wants to go in the area of social responsibility. Answer 14: Your answer should be similar to the follow: The process of turning social responsibility policy into action involves three sequential phases. Each phase commits a successively larger share of the organization to the chosen social obligation. In Phase 1, top management formulates and communicates policy to all organizational members about social obligation. In Phase 2, staff specialists aid top management in gathering additional information related to meeting the social obligation. In Phase 3, division management is brought into the process. While top management is obtaining a commitment from organizational members to the social obligation and creating realistic expectations of the effects such commitments will have on productivity, staff specialists encourage responses within the organization to meet the social obligation. The division management participates by actually committing resources and modifying existing procedures so that appropriate socially oriented activity can and will be performed in the organization. Answer 15: Your answer should be similar to the follow: For social responsibility activities, the manager must lead, communicate, motivate, and work with groups to attain the social responsibility objectives. Organizing for social responsibility activities establishes logical relationships among all management system resources to meet social objectives in a manner consistent with social responsibility plans of the management system. Answer 17: Your answer should be similar to the follow: There are four main areas in which any management system can take measurements to control for social responsibility activities: a. The economic function area deals with the economic contribution being made by the management system to the benefit of society. It assesses such activities as producing goods and services that society needs, paying fair wages, and creating jobs. b. The quality-of-life area deals with determining if the management system is improving the general quality of life by the quality of its products and services, its Answer 16: Your answer should be similar to the follow: Influencing relates to the planning of social responsibility activities in the same way as they do in the overall management system. To fulfill the influencing function for social responsibility activities, the manager must lead, communicate, motivate, and work with groups to attain the social responsibility objectives. dealings with employees and customers, and its efforts to preserve the natural environment. c. The social investment area deals with the degree to which the organization is investing its resources to solve social problems through aid to education, charities, and the arts. d. The problem-solving area deals with the degree to which the management system deals with social problems as opposed to symptoms of these problems. Answer 18: Your answer should be similar to the follow: A social audit is the process of actually taking social responsibility measurements, such as those noted in question 176. This provides management with an assessment of management system performance in the social responsibility area. Answer 19: Your answer should be similar to the follow: Society can do several things to help business meet social obligations. Society can set rules that are clear and consistent so that business knows the direction it must take in this area. The rules themselves must be technically, as well as economically, feasible. Rules which are technically unattainable for business or unaffordable for society will only delay and complicate the burden of meeting social responsibilities for business and society. Anything other than futureoriented goals is counterproductive. Finally, society should make the rules goaloriented and not prescriptive, and should leave it to the ingenuity of indus to devise the best way to accomplish the ends desired. Answer 20: Your answer should be similar to the follow: Ethics is our concern for good behavior; our obligation to consider not only our own well-being, but also that of other human beings. Answer 21: Your answer should be similar to the follow: The employment of ethical business practices can enhance overall corporate health in three important areas: productivity, stakeholder relations, and government regulation. Answer 22: Your answer should be similar to the follow: A code of ethics is a formal statement that acts as a guide for making decisions and acting within an organization. Answer 23: Your answer should be similar to the follow: Managers can take steps to make their organizations more ethical workplaces. One common step is the creation, distribution, and continual improvement of the company's code of ethics. Other steps a manager can take to create ethical workplaces is to create a special office or department with the responsibility of ensuring ethical practices within the organization and to furnish organization members with appropriate training. |
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الكلمات الدلالية (Tags) |
business, management, organization |
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